How to add or remove a user

WHO IS A USER?

A user is an agency employee who has HMIS access.

ADDING USERS

Agency directors and their designated HMIS representatives may authorize new users on behalf of their agency. We use e-signature software for this process. Reps should contact the help desk for access to the authorization form.

REMOVING USERS

HMIS representatives will have their agency's users assigned to their "team" in the system. To remove a user, reps can simply navigate to the HOME screen >> MY TEAM, then deactivate the user. Alternatively, reps can also email the help desk asking to remove the user.